1 Click on the start menu and search for the Services application, open it to see a list of services that are currently running.
How To : Restart DLP Services
2 From the Services menu scroll down to the section where the Symantec services are running, they will follow the Vontu naming convention;
3 Stop all running services in the following order:
- VontuMonitorController (if applicable)
- VontuIncidentPersister
- VontuManager
- VontuNotifier
- VontuUpdate (if necessary)
4 Once all the services have fully stopped you can begin to restart them, be sure to Start the services in the following order:
- VontuNotifier
- VontuManager
- VontuIncidentPersister
- VontuMonitorController (if applicable)
- VontuUpdate (if necessary)
5 Wait until all these services are running correctly and you may then resume using Symantec DLP.